Policies and Procedures
Contact Name
- Julie S Cole, M. Ed.
- Email: help@juliescole.com
- Web: www.juliescole.com
Hours of Operation
- Monday - Thursday 10:00 am to 2:00 pm
- Closed Fridays, Saturdays, Sundays, and all major US holidays
Scheduling and Timelines
The Next Steps Action Pan is designed to be a quick action service to get you started right away with solving your child’s IEP problems. Please send in your records for review right away. If you do not schedule and attend your strategy meeting within 30 days, your service will be forfeited. Please provide 48 hours if you need to cancel or reschedule an appointment.
Confidentiality - When and How to Share information with your School
For the purposes of our work together, it is essential that we share any information with the school staff strategically to maximize what we can achieve to get your child’s needs met. Please consult with me before responding to emails, participating in phone calls, or providing information or documentation to school staff.
Confidentiality - Our Work Together
Every family’s situation is unique, so the recommendations that I have for you may not be right for another family. Julie S Cole is NOT liable for anything that may happen if you share the recommendations that I have shared with you with another family.
I will not share your information or your child’s information without your expressed consent unless legally compelled to do so. Even in that event, I would notify you prior to releasing the information. If you have questions about this, please review the Confidentiality portion of your service agreement.
Rush Jobs
Occasionally, situations arise where you may wish to request my services on short notice. I may or may not be able to accommodate these requests based on my other commitments. Rush fees may apply for services requested with short turnaround times.